Hi
Three total crashes today, losing all data
End of logs is many entries like this, seems servers may be overloaded/ not responding?
17:30:59] NETCLIENT:Last message was sent 24 seconds ago
[17:30:59] NETCLIENT:ERROR: Failed one leg latency threshold test: 10798
Sorry to hear that. Please book a ticket and attach you log file. You can find your log file in \documents\activities\log.txt.
Here’s the link to book a support ticket.
I had a problem too ! At the end of the (Zwift Race in the New Year) I literally just crossed the finish line. Have no idea what happened, clicked and it said could not connect to server !! I did have a fit file, but was partial, even though I finished the entire race. Sucked
Bill
What causes this error?
What is the impact of this error?
I cleared the Zwift log files, reinstall Zwift, ditched Ant+ and went with just bluetooth connection to the trainer. In a 3 minutes test ride, Zwift logged 772 of the “NETCLIENT:ERROR: Failed one leg latency threshold test: xxxx” errors. Does this mean my ride result is highly inaccurate?
By the way, I ditched Ant+ because I found 5,556 Ant-related errors in the log file. The majority of the errors is “Ant: Rx fail on channel 1, 2, 3, 4”.
What are my options since both bluetooth and ant+ connections are buggy?
Hello,
I have the same issue at the moment with my laptop and ant+ connection 3 times in a row.
Did someone find a solution so far ?
I just tried with another laptop today - no issue after 1h.
Adrien
I also have this error. When I first got Zwift it seemed to work fine, but then since the start of this year I’ve not been able to get it to work reliably.
I have tried sooo many different things to remedy the problem. I’ve turned all my bluetooth devices off, removed my HDMI and turned off my external screen. bought a USB extension, bought a boosted USB extension, bought a power supply to boost the boosted extension, tried different USB ports on the PC, killed off the garmin apps on the PC and the phone, turned my whole setup 180° to match how it was last year…
Eventually I ditched ANT+ and used an old phone as a bluetooth bridge. I thought all my problems were solved until a couple of rides in. My power output seemed a bit low, then suddenly dropped out entirely: --W
I was on a group ride at the time so it was pretty annoying. It doesn’t inspire me to get on it much. It seems Zwift is determined to not work for me.