Zwift Companion not working on iOS 9 / 10 [SOLVED]

I have been using Zwift companion on an iPad mini for quite some time, but it recently locked up. I couldn’t get it to work so I deleted the app with hopes of reinstalling and now I can not find it in the App Store. Has something recently changed with compatibility with the iPad mini?

@Kevin_Seymour
The latest version 3.11.1 for iOS. Does this link not get you to a downloadable version?

The latest Zwift 3.11.1 version is not available on my iPad mini, but is still viewable on my iPad. The mini is at IOS 9.3.5 (max update available, but was great for Zwift), while my iPad is at IOS 13.3.1

That would explain why it is not available, I don’t think many newer apps would work on it. It must be the first Gen Mini since my Gen 2 goes to iOS 12.

The app says it’s compatible with IOS 9.0 and it was working until last week (and for a year), so what changed?

Kevin

@Kevin_Seymour
Zwift Companion v3.11.x is the last version that will support iOS 10.x and 9.x. These older iOS versions do not work with the features we plan on building in moving forward with ZC v 4.x

That said - it’s odd that ZC v3.11.1 is not showing up in your App store. We’ll investigate.

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@Kevin_Seymour
Would you try this please?

  1. Search for Zwift Companion in the App Store, open Filters > Supports > and select iPhone Only
  2. On the App Store, open the profile > Purchased > Not on this iPad and see if they can search for ZC and find it on that list

Thanks for the tip…. The iPhone version is available and I was able to add it to my iPad mini. Please let me know if/when the iPad version is available.

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