Good day everyone!
I’m using Zwift on Android on a Samsung Note 9 connected to my ANT+ sensors since Samsung natively supports these and my sensors aren’t Bluetooth.
I’m streaming Zwift to my Sony Bravia TV from my phone with no lag or issues whatsoever. The Zwift companion app is on my iPhone 8 with 149 Gb of storage available. When I go on a ride, the companion app goes into map mode and I can text my friends who are Zwifting and everything seems to work except for the screenshots.
When I take a photo, the screen flashes but photos are not stored in my gallery on my iPhone. I have given permission to write to my Photos and I have uninstalled and reinstalled the app twice to no avail. The photos seem to be actually taken, because at the end of the ride ON THE GAME only I can see them, but to see them I need to disable the little graph icon on the top left corner. If I leave the graphs on the screenshot goes black if I disable it I can see the screenshot. On the companion app, I can’t see any of the shots when I stop the ride from the companion app, so I need to stop the ride from the game so I can disable the graphs on the screenshots so that they don’t save as a black shot. This wouldn’t matter as much, if it weren’t because the iPhone also doesn’t save the photos in the gallery for some reason. I’d try with my PC, but I don’t have a dongle for ANT+.
Here are all the specs:
Zwift Android version V114-1.0.48638 on Samsung Galaxy Note 9 SM-N960F Android 10
Zwift Companion version 3.12.1(1021) Server Version 1.186.2 on iPhone 8 running iOS 13.3.1
Both connected to a stable 2.4 Ghz Wi-Fi network
All updated to the latest versions according to the App stores of each platform.
I know there’s a similar bug regarding black screenshots but this is that, plus the fact that my companion app isn’t saving photos locally to my phone as others report it works.
Thanks in advance for any help!