Zwift-Click - Screws bad quality

At my second battery-change at the zwift-click two screws broke. So I tried to turn out the rest of the screws an they broke again and it was not possible, to get out the rest without damaging the click. The result is, i had to order an new Zwift-Cog. I think, the quality of this screws is really bad.

Has anybody else had this problem?

Did you contact support and ask if they’ll replace it?

Nein, die Garantie Frist ist leider schon abgelaufen. Habe einen neuen Zwift-Cog bestellt..

Is this the heads of the screws rounding out?

Do you have photos? It might be possible to still remove them if we can see what has happened: and replace them with screws from a different supplier.

I had a problem with a screw holding in place a Bluetooth antenna in a 2010 Mac Pro. In Apple typical fashion the screw was tightened to EXTREME level. The recommended jewellers screwdriver wouldn’t shift it and just ended up rounding the head. I had to use some pliers to loosen it.