Zwift Click not connecting to Zwift

Zwift Shop Zwift Equipment
1

Hello Friends,

I need a helping hand with the new Zwift equipment. I bought the new Wahoo Kickr with preinstalled Zwift cog and click system. I installed Zwift on my laptop (MacBookPro) and on my Smartphone (Google Pixel 6). I also installed the zwift companion app on my smartphone.

The Kickr is found by my smartphone and by my laptop. The companion app is connecting to the zwift click and has updated the firmware. Battery status is 95%. But sadly, neither my laptop nor my smartphone are finding the zwift clic in the app. The click appears for my smartphone, if i search for bluetooth devices but it doesn’t appear in the app. I tried pairing it directly with the smartphone, but it doesn’t change anything. I deleted it again from the bluetooth list in my smartphone, cause I read that is not helpful. I tried everything. The funny thing is, that neither Zwift on my Laptop nor my Zwift on my Smartphone are finding the click. Those are two different systems (ios & android) which leaves me a bit helpless. Mabye you can help me.

2

did you update the firmware on the Kickr using the Wahoo app?

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3

I didn’t. I’ll try that tonight. Thanks for the tip.

4

That should likely solve the issue you’re having.

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5

It worked!!! Thanks so much!

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