Zwift bug

My zwift is connected like usual (which I use daily) however the last two days, no matter what ride, training, world or race I enter, an underwater screen appears and does not move with no avatar, nor does any training data appear. Literally no world or place is working. Any tips on what I can do?

Welcome aboard, Emily!

As you’ve been riding for a while, I will skip the usual connectivity/sensors/update fluff.

So:

  • Can you post a screen capture (either through the forum, or by posting a link to a location a picture can be found)?
  • Try browsing your log file for clues.

And it wouldn’t hurt to have some more info on you setting…

Also this: https://forums.zwift.com/t/guide-to-getting-useful-support/