zwift and strava

did a workout yesterday 29th july 2018 , and zwift did not upload it to strava , this is the very first time this has happened , any ideas , and yes i did press upload to strava at the end of the ride 

I see you sent in a support ticket but just in case, try troubleshooting any possible errors with our Upload troubleshooting guide. You can also try uploading to Strava manually by downloading the .fit file from your Zwift dashboard or using the one on your computer in your Documents\Zwift\Activities folder. Thank you for being patient with us!