ZA Workouts in Meet ups not counting

Zwift Academy
1

Myself and a friend completed ZA workout 1 yesterday evening at 18:00 UK time, but neither of us have been credited for it :sob:. We both selected workout one from the ZA workout menu once in the meet up and completed it together.
Can you not complete them like this anymore?

2 Likes
2

Iā€™ll add another +1 to @Rhian issue. I was planning on completing Workout #2 during a meet-up. Since my partner cancelled, I exited the meet-up and completed Workout #2. The activity shows that I completed the workout but it is not counting as completed on the dashboard. Between this and the email issue, this Academy is proving pretty frustrating. Here is a link to my activity:

Any comment/help with this?

3

Not Receiving Credit for Workouts in a Meet Up

Some members have reported that theyā€™re not receiving credit for Zwift Academy workouts when they do their workout in a meet up.

Workaround

While there isnā€™t a workaround for this issue, weā€™re currently investigating and will update this article as soon as we have more information.

4

I have the same problem. I did Workout #3 in a club meetup today and did not receive credit for it. I contacted Zwift support, will update this post once I get a reply.

EDIT: I sent a screenshot of the completed workout and a link to the activity on Zwift. Support granted me credit for doing the workout. I think Iā€™ll play it safe as @James_Zwift mentioned below and not do any further workouts in meetups so I donā€™t have to burden the support any further. :sweat_smile:

5

I still havenā€™t been credited the workout. My response from Zwift Support was keep an eye on the known problems page :roll_eyes:.

1 Like
6

Only 2 of my 6 workouts registered as completed.

I believe that workouts only register if they are the only activity type (besides free ride) within an uploaded activity.

i.e. if you start by joining a pace partner, then do the workout, it wonā€™t count

or if you complete one workout in a ride, then do the ZA workout, it wonā€™t count.

It seems broader than just ā€œworkouts done in a meet upā€.

7

Hi all,

Weā€™re aware that ZA workouts done in Meetups arenā€™t working.

Weā€™re going to bulk credit those who has done do and not been credited for them.

Iā€™d suggest doing them in free ride / workout mode rather than as a meetup.

2 Likes
8

My guess is this is because of the new Zwift ride naming convention. In the past if you did a workout in a meetup it would label the ride the same as the workout name. But now it label it with the meetup name.

I do prefer labeling it with the workout as it is more important to know what workout you did than who you ride with.

9

Any update on this? ZA is almost over and Iā€™m still missing credit for 3 workouts. If you donā€™t fix this in the next few days thereā€™s literally no point fixing it because ZA will be over :frowning: