Zwift working correctly until today. I got my new computer in Feb. 2023. It is an Asus-ROG Gaming Desktop-IntelCorei5-11400F-16GB Memory-NVIDIA GeForce GTX1660TI-512GB SSD. I have not been on Zwift for 2 or 3 weeks because weather has been good here in East Tennessee. Zwift pairing screen showed onl…

@Harvey_Liberman , can you post a photo of your pairing screen, and let folk know what version of Zwift you’re on

The fact that the Ant+ & BT symbols are not pulsating is an indication that Windows isn’t seeing these as opposed to Zwift not seeing them. Having just done a clean install of Windows i did notice my Ant+ driver didn’t install automatically. You’ll need to navigate into device manager to see if th…

Don’t know how to take screen shot. Zwift did an update when I reloaded Zwift, July 4. I’m guessing my version was current, July 4.

Just press the print screen button

Stuart, I checked the device manager.Here are results. Under bluetooth media tek bluetooth adaptor under other devices ant usbstick2 Are these correct? If they are, do you have another suggestion?

From what you’ve described yes it sounds like the drivers are installed for them. You don’t sound a man that fiddles with things so I’m trying to think what could have changed to now make both devices disabled. Can you run Windows update to make sure everything is up to date.

Sometimes for some reason on my Win 10 machine Zwift won’t see my attached ANT+ dongle. The symptoms of this is that when Zwift starts and gets to the pairing screen the Bluetooth and ANT+ symbols won’t ‘pulse’ and Zwift looks like it’s ‘hanging’. If I pull out the USB cable for the ANT+ dongle, Z…

[image] Windows PC ANT+ issue solutions Bugs and Support Windows PC ANT+ issue solutions With credit to Dave of ZPCMR who doesn’t appear active on the forum anymore, if you’re having issues with an ANT+ stick on a Windows PC, here are a couple of methods for re…

I have removed my ant+ dongle and reinstalled . No change. Summarizing where I’m at. Zwift operates normally using my Samsung Android phone. To me that means my Kickr,( first earliest model with optical scanner) is putting out a signal. Garmin heart rate puts out both ant+ and bluetooth, it is OK.…

Windows 11 desktop will not recognize bluetooth or ant+

Bugs and Support

Otto_Destruct (CJ) July 6, 2023, 7:32pm 10

…and more details would help, per these guidelines: Guidelines for Seeking Support on the Forum

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Windows 11 desktop will not recognize bluetooth or ant+

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