Hey, I just signed up for a trial membership so that I could try out Zwift at my buddy’s place. He’s got a real nice setup…one of the latest KICKRs, an LG 4K OLED tv, and an AppleTV 4K. I don’t have the smart trainer, but we’re both kind-of A/V geeks and have very similar A/V setups and I’ve been thinking of purchasing either a KICKR or the Zwift Hub, which is why I wanted to try it all out.
It all worked really well, but I couldn’t get over the graphics! They were flat-out terrible. So bad, in fact, that I thought something must be set up wrong on my buddy’s A/V system. But we checked everything out and it all looked good…it’s all very straightforward: he’s running HDMI straight from his AppleTV to his 4K TV…no A/V processor or anything like that in-between. I even went to his Apple TV settings to make sure it was set to output in 4K and it sure was…4K HDR 60 Hz, and his TV indicated it was receiving a 4K HDR signal while running Zwift. So then I started messing with the Apple TV video output settings, changing from 4K to 1080p/60, 720p/60 (both HDR), and finally 480p. Although I saw distinct changes to the rendering of the menus in Zwift, and even to things like the mini map and rider list when in-world, the actual 3d-rendered world itself looked exactly the same all the way until I dropped down to 480p…basically like the app is rendering the world in 720p, regardless of whether the ATV is set to output at a higher resolution. I searched all through the app itself and couldn’t find any graphics settings, like you would in a game or something like that.
And it wasn’t even just the low resolution rendering that made everything look really bad; the world was super “flat”, with effectively no texturing, no shadows for anything that was moving, all the shapes mega polygon’d out, flat water with no movement, and everything was really, really pixellated. Even the frame rate seemed super low (like around 15-30 fps, maybe?). Basically it just looked like a bunch of partially-animated sprites slapped on top of a very flat low-res world.
Now I KNOW I’ve seen Zwift rendered way better than this, and as a matter of fact I’ve seen it watching recordings of riders’ races on YouTube on my AppleTV at home! So I know despite all the messing around I did that something must be off, but my buddy said that’s the way it always is. I figure I must be missing some in app video settings or something, but I looked all over the app and just couldn’t find anything like that.
Please help me figure out how to fix this! I actually really enjoyed the resistance dynamics that the trainer provided riding through the virtual world and all that, but man I just couldn’t tolerate the graphics. It actually reminded me a lot of playing Mario Cart on my 16-bit Atari system back in the late 80’s!