Hello. My two cents are the same as above.
Had three great rides on my new Kickr Core, then, the speed/power dropped. I tried all steps at:
“I’m having issues receiving speed or power readings”
(that is: disconnect BlueTooth, etc) But, nothing. Instead of a smart trainer, I have a flywheel on a belt. Very sad.
So, I put my request in, and waiting for advice/replacement.