Hey Zwifters, here’s a quick update on our work to improve the Event Leader Fence.
Why did we turn off the fence ?
In certain situations and conditions, a non-trivial number of users were being removed from events, even though they were well behind the fence or the leader. In other words, even though some users were riding well, they were still getting removed. Since this is not a good experience for those users, we temporarily removed the fence feature from group rides.
When will we turn the fence back on?
We have tracked down a few issues that we feel were impacting event fences and fixed those issues. We’ve also added telemetry specifically for fenced events to get more data if new issues arise. We will be turning the fence back on for select rides with the upcoming game release scheduled for the end of March. ZHQ will be actively monitoring the rides to evaluate the fixes we’ve put in place. Once we are confident that we’ve solved the issues, the fence will be made available to all rides that wish to use it.
As always, let us know if you have any questions or feedback on this or any other feature in Zwift.