Update from iOS 14.6 to 15.7.5 on iPad 4 mini

Bugs and Support
1

Hi Zwifters,

after an update from iOS 14.6 to 15.7.5 on an iPad 4 mini Zwift doesn´t recognize my Tacx Flow Smart anymore. Is this a known problem? Any suggestions how to to solve the problem? Thanks in advance. Ride on!
Raimund

2

Hi @Raimund_Luhr_ZRG welcome to Zwift forums.

Whenever you update iOS versions - it resets each app’s permissions to the default (more restrictive) setting.

In order for Zwift to use the Bluetooth radio chip - you have to go into iOS settings and give Zwift permission to access Locations Services. See this Apple Support site for how-to.

Would you loop back and let us know if that solved your problem? Thanks!

3

Hi Shuji,

Problem is solved. Though Zwift had permission to use bluetooth, it couldn’t find the Tacx. After I’ve switched off/on permission it worked. Thanks for the support👍

Raimund