Unable to message in Zwift

Hi, I set up a Weekly Group ride (as ride leader) and before the ride starts, I’m able to say “Hi” or something like that on the screen (right hand side) also people are able to respond however the issue I have is when the ride starts my message don’t appear on the “Zwift” screen and no one seems that, other can write and message are seen, if I have a message I have to get someone else to write, it’s very frustrating, please help.

For the record, I use the iPad (latest software), I’ve deleted other Zwift apps and reinstalled this week, still nothing.

Help please.

Please help.

how old are you, I don’t think kids can use the message function?

Sorry Mike I’m not with you on this.