Tour of Watopia Stage 1 completed but not counted

Events
1

Completed TOW Stage 1 (C) yesterday. Ride saved normally to activity feed including “finished event” achievement but is not recognized on the Tour “Progress Report”

2

Hi there, welcome to the forums.

Just to let you know that I’ve seen your post and want to see if it’s something that’s affecting a lot of people before recommending what action to take.

3

I have the same problem. My first stage didn’t get counted but I just completed the second one and it counted only the second one while my first one still shows up as incomplete.

4

I’m in the same situation. Finished stage 1 last night, got the pop up saying I unlocked a hat, and it’s not in my garage. Got the email saying I completed stage 1, but my app says I’ve done 0/5 stages.

5

Same for me

6

Hi @James_Zwift
Same issue for me. Completed stage 2, received a congratulatory email but doesn’t show up in my progress on Zwift home screen or in the companion.

1 Like
7

Thanks all, I’ve flagged this with the team.

1 Like
8

I have the same issue, but with ToW Stage 2.

9

Guys,

Due to the numbers of you (very low), can you please contact support and they should be able to sort you out.

If this was a widespread issue there would be loads more saying that they were experiencing the same problem.

10

Hi guys,
It looks like two years later, same problem is repeating. I have same issue related to Stage 1 Tour of Watopia 2024 related to a yesterday’s activity.

Was this issue solved finally?

Thanks

11

It happens to some people in every event series like this.

1 Like