ThinkRider X7 smart trainer problems with slopes higher than 8%

Hello there,

Just to confirm with people which have this new trainer that it is not working properly when the slope in Zwift goes higher than 8%. Specifications are very clear that 20% is supported but it is not true.
Whoever can check it, just place simulation in Zwift to 100% and immediately will notice that it is the same ride a 8% than 17%.

Has anybody notice this?

I have doubts if it is because of the trainer, zwift configuration or just cheating.

Thanks all!

A mi también me pasa…me too

Yes, my friend. I have been testing it for one month and I have this problem too. Rgt, Bkool and Zwift in 100% don’t go higher than 8%. It’s a very bad notice!!

I have it, and it is a good device. solid, stable, well built. the problem of the slope, I don’t know if it can be solved by updating. With all this, I am happy and in TR it works great.

They say about the one that is a copy of some Wahoo previous to the current ones … perhaps some user can tell us if something similar happened to them.

It also happens to me, the nones roller capable of generating more resistance from slopes greater than 8%, also does not have a cadenciometer

True. The roller does not exceed 8%! First they said that we had not calibrated and updated and then that it is their problem and that in a week there will be an update. It seems all a hoax.

Cierto. El rodillo no pasa del 8% ! Primero decían que no habíamos calibrado y actualizado y luego que es problema de ellos y que en una semana habrá actualización. Parece todo un engaño.

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I have the same problem. The slope does not increase over 8%. Does anybody know a solution? Regards

Me too. Soy un reciente comprador de este rodillo y confirmo lo expuesto por el compañero, no pasa del 8%.

Me too!!! I have the some problem, smart trainer has the same resistance from 8% slope!!!
Maybe with firm update it can be corrected

I also have the same problem, the trainer not simulates more than 8%, tested in a different aps.
I hope it will be fixed by firmware…


Today, I have been spoken to ThinkRider:
“hello, Our engineers will solve this problem within a week and make your X7 trainer more realistic by updating the firmware to meet the 20% slope requirement.”

I have the same problem.
Its ok until the slope Up to 8-9%.
Then the resistance is the same at 8% as at 17%.

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It is really weird, close to 522 trainers sold worldwide and few complaints about the problem with the slope…
Honestly so strange for me.

ThinkRider is also replying that they will not fix it in short time, so let’s see the final outcome to clarify what it is going to happen.


Hi, everybody. I am also the owner of thinkrider-x7, today I will check how slopes above 8% work and give feedback.
I apologize for my English, I use a translator :slight_smile:

In spanish: El rodillo no cumple las especificaciones publicitadas. No alcanza en simuladores la pendiente que dice alcanzar. El sistema tiene un problema confirmado por la propia marca o al menos por el vendedor de la marca.

In english: the trainner does not reach the advertised especificatioms. In bike simulators does not reach the slope that the product comfirm . This issue is confirmed by the brand or speaking exactly by the brand’s seller.

is there any news?