Tacx NEO 2T - Issues

Bugs and Support
1

Hi I have recently bought a Tacx Neo 2T trainer and set it up.

My bike runs an ultegra gear set and I have tried with a 105 cassette and also an ultegra cassette on the trainer. Both the correct speed (11).

My issue is when I come to ride my bike.
When I pedal forwards everything is ok.
However when I begin to coast/free wheel, my chain drops down and is no longer tight. When I have had the trainer on working through the mains power, this obviously causes issues.

Hopefully someone can advise/assist me with the issue.

Thank you

2

Could be your chain is old and stretched? How many miles are on your current chain?

3

did you install the cesette correctly? check if your freewheel hub is not stuck or rubbing on the frame.

4

Hi
I have Neo 2T with Ultegra 11 cassette. Have you added the 2 spacers btw the hub and cassette? This is not obvious in the documentation. before I did that, something was rubbing/stuck. After adding the spacers, all is fine

Tom