Suunto HR issue

Hi all

Cannot get my suunto Hr monitor to work has anyone had this issue or is it just me.

Thanks

Which Suuto HRM?
What are you running the Zwift app on (PC, Mac, iOS, ATV, or Android)?
How are you trying to connect (Bluetooth or ANT+)?
Has it connected before?

More info is needed to assist you in resolving your issue. Feel free to add additional info that you have

Suunto Duel

Using I pad

Does connect to my watch but not zwift

Ant or Bluetooth don’t know sorry very new to this

Sorry Suunto Dual

Ok, it looks like the Suuto Duel only broadcast in ANT+: https://ns.suunto.com/Manuals/Comfort_Belt/Userguides/ComfortBelt_userguide_EN.pdf

The iPad will on receive Bluetooth signals.

You have a couple options in getting it to connect:

  1. Use CABLE to bridge the ANT+ signal from the HR Monitor to the iPad
  2. Use a Duel Band HRM like the Wahoo Tickr

Looks like there might be a couple different versions on that HRM, can you tell me the model number of the one you have.

Thanks for all your help much appreciated

The Hr strap was faulty now sorted

HI, I also have the problem that my Suunto HR strap is not seen… I use strap no. SS020566000
I have the Wahoo Kickr connected with iPad. Is there a Hr strap from Suunto that acually works?

Thanks a lot for your help.