Steerzo not upgrading

Trying to upgrade my steerzo smart and seems to have bricked or the like. Just have a solid blue / purple light and prior to trying to upgrade the firmware could see the steerzo in Zwift.

Now when I just get a solid blue/purple light and the elite Upgrado app just shows connecting.

Just wondering if anyone else had this issue - was one of the original steerzo smarts

I can’t help directly, but if you haven’t done so already, I suggest ploughing through the 60-odd-post thread on the Sterzo Smart firmware update to find what worked for others: https://forums.zwift.com/t/update-firmware-on-elite-sterzo-smart-june-2021/550937

Yes, thanks but I’ve already read all that.
Elite support finally send me the file I wanted.
And after many failed attempts, my sterzo has accepted to install last update.
About 20-30 attempts… With nRF Connect failing to transfer files.
Last attept, it shows 1/11, 2/11… and so on.
And bingo !

Sorry, Alain - I was replying to Jeremy’s message.

Sorry for the necro, but any chance you still have that file? I’m experiencing the same issue and Elite support is being quite slow to respond

Hello Chen.
Mp ?

Hi Alain–I’m not sure what that means. Do you need my email? I’m not sure how to DM you.

I can’t put a link here. And for personal message, I don’t know if we can. I’ve got the file, it’s the v2.1
I’ll spell

Hi The The Pull Sell : Slash Slash transfert dot free dot fr slash SnEN3C

Be patient, if it doesn’t upgrade the first time…

Is it ok ?