Server overload

(Jeremie Meitz) #1

Noticed tonight the app was very choppy and saw a lot of riders off course along with myself. Internet connection was fine and low usage in task mgr on PC. Noticed this just started to happen tonight. Previously been perfect. Suggestions?

(John Scott) #2

Seemed fine to me last night. I was on for about 1.5 hours starting at about 7 PM Central time.

(Eric C. (Zwift HQ)) #3

Hi Jeremie,

Has this happened again since this post?

(Jeremie Meitz) #4

Yes, happens every ride since. What I do is slow down to under 5 or so mph and it corrects. Does it multiple times during a 30 min ride. Also notice other rider all over the place. Sometimes just bike with no riders.

(Eric C. (Zwift HQ)) #5

Can you submit a ticket for this to support? Just click the link above with an exact description and what your set-up is. This way we can get it into the system.