Screen Snapshots not working

My screen snapshots stopped working.

I’m running zwift on a win 10 pc. I was running under the 7-day free trial.
Everything worked fine including screen snapshots.

A couple days after the trail ended, I signed up for a paid account.
Next time I tried to run zwift, it would just end after the ‘lets go’ screen.

Reinstalling zwift fixed this problem and zwift would run again.
But now my screen snapshots never show up in my activities.
Press f10 and the screen flashes, but when I checked the ‘documents/zwift’ folder and it’s empty.

Any ideas what to try?

A post was merged into an existing topic: In game photos (using F10) NOT uploading since last update!