So, riding along, the screen freezes and then pops back ‘live’, and seems to change viewing angle and resolution at times.
It seems to have started a month ago or so and is distracting from the experience.
Having had a bunch of video issues with my current ‘Zwift machine’, I was wondering if this is a more wide spread issue or an artifact of this system or a continuing video problem.
Intel Mac Mini, Ventura…
Thanks…
Not seen any other reports of this but (bear in mind i’m not technical so kind of parroting what i’ve seen cause issues for other people) this could from my understanding be anything from a game bug, to bad ram, bad video memory, device overheating, all sorts!
How is performance when the screen doesn’t freeze, is it otherwise ok or is it generally slow/laggy at all times? Have you tried a complete app removal and reinstall at least?
If the device is dedicated to Zwift (and not a general device used for other purposes within your house/work) then I’d simply do a full hardware reset back to factory on the mac mini, patch it, install zwift from fresh and see if it solves the issue.
It’s been to the ‘local’ Apple Store twice. The first issues I had was with Bluetooth suddenly dropping during a ride. Apple couldn’t find the issue, but did find a heatsink issue that was ‘resulting in processor throttling’. The mainboard was swapped and I was off. Then I had an issue where the screen seized at the ‘waiting to get my stuff on’ stage, and took it back for more TLC, and Apple just said ‘We can’t find anything wrong, so thanks for bringing it in, but it’s not the Mini’ and after complaining about having to bring it in to the Apple Store for support was told ‘That’s all we offer, and all you can get, and out techs said it’s not the Mini so start replacing other stuff because we’re done’. Someone suggested to use a Windows machine to run Zwift. Seriously…
I have swapped HDMI cable, but it worked fine on the M1 Mini backup. I guess I have to live with it until it gets unlivable and then I’ll donate it, or scrap it. I was disappointed with Apple’s attitude. The Mini makes a great Zwifting box, better IMO prior to this experience than using the Apple TV. Now, not so sure. They also said that the video issues could be the app I was running, and having people say they come to Zwift for the UI issues might be the reason. Oh well. All I want is to be the best lab rat I can be. It sucks to be fighting the tech at times. Sigh…
Oh, but the screen stopping is on both Mini’s. It’s like they are stopping to adjust their bibs. Hah hah hah…
Sorry I couldn’t help more. battling my own technical gremlins at the moment and similarly getting nowhere with support, so aprpeciate how frustrating it can be. Best of luck getting it sorted 
I would have a hard time recommending the Mac Mini as a Zwift machine. Found out the iPad Mini is treated the same way with Apple support. Bring it in, no send it in, and don’t expect them to go to heroic levels to fix it. Sad because I love my iPad Mini.