S9+ will run the app, but not control the resistance of the Kurt Kinetic trainer. Difficulty set to Max within the app. Cadence and HR work great within the app. I tested on my wife’s iPhone and it worked perfectly. I’m getting very frustrated and not willing to change my phone to run an app. Anyone else having this issue?
Welcome to the Zwift Forums.
There’s multiple flavors each of Bluetooth and ANT+ and you want to be connected using the flavors which have that control function. The relevant ones for trainers are called Bluetooth FTMS and ANT+ FE-C.
Here’s an example of an older Saris Hammer that’s broadcasting on both ANT+ FE-C and a legacy Bluetooth. In this case, the FE-C one is preferred.
When you start the game, double-check how you’re connected to that controllable device. Have you been connected via FE-C? If no, maybe try that.
thanks. I’ll give it a try
I finally gave up trying to get it to work with my S9+. I’m just going to use my daughter’s iPad until I feel like messing with it again. Thank you all.