Run Pod Fault

Hi, I’ve just tried my run pod after a five week break because of injury and when I put new batteries in it I’m only get the red LED notification. I can pair the pod with the app but get no green light and the avatar won’t move. The app works fine with my Tacx turbo trainer, it’s just the run pod issue. Any ideas or is it just a defective unit?

I am getting the exact same after taking out the runpod after lockdown. I have just emailed support.
So frustrating!

Keep refitting the battery. It’ll wake up eventually.