After getting a few GetExitCodeProcess failed code 5 messages…Updated this morning. Windows.

Getting (!) This page is having a problem Try coming back to it later.


Any ideas?


Hi @lisa_noon

Sorry to hear about the errors, but I think I’ll need more context if I’m to properly advise and assist here:

Where exactly are you seeing the “Error code RESULT_CODE_KILLED_BAD_MESSAGE”? Is this happening on the Zwift launcher when you attempt to open Zwift or is it happening when you try to access the Zwift website at

From what I’ve found, the “Error code RESULT_CODE_KILLED_BAD_MESSAGE” is something that sometimes happens on browsers like MS Edge or Google Chrome. The suggested troubleshooting from Chrome can be found here.

For additional troubleshooting suggestions for issues accessing the Zwift website, please see this article.