Reset zwif tpower profile

General Discussion
1

Hi,
I need reset my zwift power profile, because the data is incorrect!
Can you do it quickly please?
Thanks
Orlando Bernardo

Zwift ID: 197999 (Verified)

2

Hi @Orlando_Bernardo_Tea, you need to email zwiftpower@zwift.com

3

Hi Mike,
I already did it but I have no answer…
And I’m ride with wrong data from my trainer.
I have a new trainer Wahoo KIKCR SNAP and is calibrated correctly!

4

be patient, they are understaffed and it takes a few days

1 Like
5

Thanks Mike

6

This was easier and faster when we asked for help on Zwift Power Facebook, it was a matter of minutes and our profile was clean!

There were several administrators who handled any type of request, now is just Zwift?!

7

yup… hostile takeover

8

Hi Mike,

Why??

9
10

Cynical me: Money. Monetization of the racing is coming. Going to start charging to race and participated in Fondo’s, etc… After all, don’t racers pay IRL?

Point of fact: I have no clue. I do not race, so do not care too much. But I like reading about the issue:-)