reCAPTCHA

[Dean]

@Tom_Ostrowski

I’ve since tried to login into my Zwift account on my laptop but there is a reCAPTCHA and because google products are blocked where I am at it never loads.

Right, got it now. So not the reCapture problem we have recently had on teh app.

If you have followed the Restore Purchase instructions as posted in the post below (from your 1st post, it seems you have), then best bet is to get hold of support via the Contact Us button.

iTunes Payments - Double Billing, Cancelling, Subscription not Showing as Active

If you’ve recently joined Zwift through Apple iTunes, updated your iTunes payment method, or you’re signing into Zwift with a new Apple device, you may need to tap the ‘Restore Purchase’ button. If this applies, you’ll see ‘Restore Purchase’ in the lower left hand corner of the screen with ‘World Ch…