Question about cancelling an annual membership

General Discussion
1

My Zwift usage has fallen off a cliff since my new work schedule and I don’t see the value to keep it even though I’m locked in the old annual rate

So, I’m wondering if I cancel now will it just not auto renew and I’ll be able to use it until it expires in December???

Or, should I be cancelling it just prior to the renewal date… If this is the case, then how many days prior to the magic date should I cancel?

I’ve read a few cases on the forum of people cancelling and then still being charged

Thanks in advance to those who respond

2

Hi,

You should be able to cancel now and continue using until December.

I have head a couple cases on the forums where that results in an instant cancellation but it was soon resolved by support.

3

Canceling Your Membership.

4

Thanks Ian and Gordon for the information. I appreciate it

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