Progress tour for all 2020

Bugs and Support
1

Today I finished the first stage. (stage 1 group ride: shorter ride)
I finished the group ride; but I don’t see any progress on the tour for all overview.
I don’t see that I have rode the first ride.

Is this a bug?

My ride: The at Home Cycling & Running Virtual Training App

Regards,
Johan

2

Same is happening with my friend account. We ran stage 1, 3 hours ago, he got the activity saved but not progress in the tour!

3

This morning the overview shows that I rode the first stage.
Maybe some delay in the update of the overview?

4

Same thing happened to me.

Can any one, please, describe how can i confirm that I am enrolled and than how do we see any progress achieved?

Thanks,
Daniel

5

Hello, you say the overview shows that you rode the first stage.

How long did it take to show?

Can you please help me find that screen / message?

Best regards,
Daniel

6

The Tour details can be found here

You should also see the progress on the start screen of the companions app (make sure it is up to date.)

1 Like
7

Download the Zwift Companion app, Daniel. Your activities and tour progress are shown there.
I did stage 1 ride on Monday and it’s marked as a run. Have just completed the shorter stage 1 ride and companion is still not showing stage 1 ride as being completed.

8

I am having the same problem.
These last 2 weeks, this problem happen to me.

Rides shown in Strava and my.zwift.com, however level progress, xp, drop, badges all are not saved.

Today I did tour for all stage 1, however when check in Zwift Companion later, it’s shown that I have not done it.

Come on Zwift, fixed this problem. What’s the point of gamification, if we keep losing our hard earn achievements ?!

9

Ok, people! I did something here and it solved it for me.

I don’t know if it was a coincidence, but here it goes:

  1. Open the Zwift Companion App;
  2. On the initial screen it should apear the Tour for All progression bar with the 5 flower-like progression icons, bellow it it should apear Events;
  3. Tap on the bluish Tour for All bar with the progression icons;
  4. It should apear a screen with a button for you to Register;
  5. Tap on that button;
  6. You should be now registered;
  7. Go back or shutdown and reestart the app;
  8. It should show that Stage 1 is now completed!

Please, let us know if this worked for you!

Regards,
Daniel

1 Like