Problems with ZWIFT COG AND ELITE SUITO-T

**Hi, I bought the zwift cog because it told me that it is possible to conect with Elite Trainer, but when I conect the cog with trainer show a caution say that isn’t compatible, but I can use the controls with other Zwift actions. **

This musn’t be correct. Please, help me or told me if is possible to do return.

Elite How To: Install a Zwift Cog on a compatible trainer - YouTube

If you scroll down in the comments Elite responds directly, stating the zwift cog is currently incompatible with the Elite Suito, but there will be a firmware update in April 2025 that makes it compatible. Did you purchase the “no freehub” version of the zwift cog?

James is correct. The Suito is not yet compatible with the Zwift Cog. The software to make it compatible will not come out until the Spring (be prepared for delays - I’d just assume early summer of 2025).

Hi @Jose_Caraballo, welcome to Forums! I’m Francisco from Zwift Support.

It is essential to verify the compatibility of the upgrade kits with your existing trainer. I have some useful tips. Thanks for standing by here with us.

We have an article titled “Zwift Ready Compatibility” that outlines which trainers work with the Cog and Virtual shifting. This information could be useful for you before making any future purchases, especially since Zwift may update it down the line.

All purchases come with a 30-day return window, you can check this article:
Returning an Item

1 Like