Hello,
This is my first activities on Zwift.
I bought a Zwift Ride with Kikr Core
I create my account Zwift with my Iphone12 mini
Version Zwift 1.77.2
Build 136293
When i try to save, the wheel is turning without finished the saved process.
Hereafter, there are different captures.
How can i save my activity ?
Many thanks for your support,
Regards,
Julien
Hello @Julien_Rome welcome to Zwift forums.
Shuji from Zwift HQ here. The “Pas Télécharger” appear to be videos, and it’s interesting that the one that says ajoutée also appears to be a video. It’s possible the Save process is stalled by a failure to upload those other videos?
If you do a bandwidth test from the iPhone, I’m curious about your download / upload speed from your ISP.
Something you might try as a temporary workaround is to disable video screenshots in the game setting menu under “Preferences” here:
If there are no videos to upload - does the game save and shut down gracefully?
Hello Shuji,
Thank you for you response and advice.
I will try this on my next activity and will come back to you.
I hope it will work.
Kind regards,
Julien
