Unable to save my activity

Bugs and Support
1

i finished my activity and the save button keeps spinning. I already tried to go back and try it again but it didnt worked

2

Hi @Gabriel_Drukas, welcome to the forums! I’m Gian from Zwift.

I’m sorry to hear that you’re having an issue saving your activities. Please try the following to see if the issue can be fixed:

  1. Open your Zwift app.
  2. Go to your in-app settings and under “Preferences” disable “Video Screenshots”.
  3. Go for a short ride of at least 2.0 km and try to save your activity again.

If the issue persists, please get in touch with us so we can continue helping you one-on-one.