Problem companion app

Hi,

Today I’ve done a workout of my ftp builder training plan. The workout is saved to strava and appears on the zwift site. When I’m opening the companion app, is seems like the workout isn’t yet done in the training plan (although it appears some lines below in the “activities”…)

I can upload a screenshot if you wish.

best regards,

Bart

Hi @Bart_Michiels welcome to Zwift forums.
Do you happen to have more than one device logged in to the same account at the same time? Because that would cause Zwift to think you’re not done with a particular session.

A screenshot might be useful. Would you mind attaching to your response?
Also: what OS are you running the Companion app on?
What OS are you running the game app on?

Hi,

When I do I workout, the smarttrainer is connected to my macbook Pro (latest OS updates) and the companion app is installed on a fully patched Android S10. I’ve ended the session on my macbook as always (End ride aftter the report), but I noticed that before the zwift app closes and today I could select another workout (so the app doens’t close automatically which was always the case).

Next screen shots shows that the workout was completed regurarly

best regards,

PS : even after a restart of the companion app the workout is not done yet, even not this evening after several hours so it is not just a sync delay issue…