Privacy settings greyed out in Zwift Companion

Has there been a recent change in Privacy settings? I’m running current (3.11.0 - Android) version of Companion and just now I noticed I had to manually approve a follower. I never had to do that before - I want to keep my profile as open as possible.

Upon further investigation when I go to Settings > Privacy the top 2 sliders are turned ON and greyed out (pic related).

This means I’m stuck manually approving follow requests and only followers can DM me.


Can you toggle the sliders even if they are gray?

Mine turn blue when I toggle them on.

The date of birth in your current profile settings means you’re one month old. Please correct it here:

Profiles for accounts that belong to adults will behave the way you want.


Is there another way without having to input my year of birth? I don’t recall ever putting this information in, yet Companion worked flawlessly. I don’t necessarily want everyone know how old I am. Isn’t there another way?

You can probably put any date that will indicate you are an adult, 1998 should do it.

Just remember if you do Age related races you need to put the correct date.

The date of birth didn’t have an effect with previous version. It does now because we’re moving toward compliance with international child protection laws for websites and game platforms.

1 Like

Okay. That makes sense. Thank you.