[image] [image] I installed Zwift on my acer Windows laptop. When I click let’s go… the app disappears. I asked an IT friend to check and he told me that the prefs.xml files give an error and are empty.

Prefs.xml

Glenda_Brekelmans (Glenda) January 16, 2021, 6:30pm 4

Re-instal didn’t work. Same issue time after time

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