Outdoor ride on Garmin did not upload to Companion

Hi All,

Is it already known that there’s been a problem since outdoor activities can be uploaded from Garmin to Zwift? After the update, I reconnected Garmin, and now when I ride on Zwift, I can save the activity, but it doesn’t upload to Zwift/Garmin/Strava. It only uploads when I disconnect from Garmin. I tested this using Zwift on iPhone, iPad, or macOS. I can’t test it on Windows.

Kind regards
Oliver

Did you do the Garmin disconnect/reconnect through the Companion app, or on the website? I think I read somewhere that it needs to be done through the Companion app.

I already had my Garmin connected so thought my 40 mile ride would upload. Just saw in the Forum the Tip to disconnect and reconnect. Hadn’t seen that requirement before. So just did that. Have I lost credit for my 40 mile outdoor ride? Are there any other steps to connect Garmin that were not provided so I don’t lose more outdoor ride activity.

You have to connect through the companion app in the settings menu. And yes you lost the xp for the 40 mile ride today, but it will go back 90 days and pull in activity to help determine your fitness score.

1 Like

I’m having the same problem. I reconnected to Garmin Connect when they announced the new feature. Sure enough, 90 days worth of outdoor rides were imported into my Zwift profile. But now, now new outdoor rides are being uploaded. I have disconnected/reconnected two additional times also.

Are they longer than 2km?