Note 10+ erg mode issue!

I cannot get ERG Mode to work for workouts with my Note 10+ & kinetic smart control.
Devices pair fine to phone and power displays while peddling. But no resistance with ERG mode.

Works fine with zwift on iOS.

Anyone else having this issue??

Hi Jeremy,
Sorry to hear this. ERG mode issues are among the most frustrating! We are keen to solve this for you.

Could you email support@zwift.com with the details? Android OS, game version, model numbers, trainer model and firmware version, are good things to include in the initial email, along with when the problem surfaced, did ERG ever work, etc.

The fact that it works fine on iOS is super helpful.

Thank you for posting and bringing this to our attention.
Will