Over the past 3 weeks i have failed to join 7 of the 10 events i have registered for.
Today i registered for an event at 08:10, the event was to start at 13:30. I had a reminder set for 1 hour before the event.
When alerted i started up my laptop and logged into zwift, paired my devices and decided to warm up 10 minutes before the event in one of the London rides.
8 minutes before the event no alert on screen or in the companion app, i checked the companion app and i was ‘going’ was still highlighted for the event.
5 minutes before still no prompt via the laptop or companion app.
I decided that this time i wasnt going to restart and try and join i was going to record this ■■■■ show as its just another ■■■■ zwift bug.
I was riding for 10:47 minutes as my event started and at no point did the companion app or the game app on my laptop prompt me to join.
This is the 7th time from the past 10 events that this has happened to me.
In the past i have restarted everything and often due to the length of time zwift can take to login have missed the event.
I work for a gaming company, if Zwift coders would like any advice on how to create a good UX or even how to acknowledge users feedback constructively then get in touch.