Not always seeing heart rate distribution after ride.

(Dan Crow) #1

Hey there, 

Last night after completing an hour ride, my end screen only showed my power distribution histogram.  My heart rate graphic was nowhere to be found.  I do know the info had been recorded, as the export to strava carried over the data. 

Oddly, a quick test ride earlier in the evening DID show the HR data when I stopped.

Am I missing something?




(Jason K) #2

Are you looking for the HR histogram after a workout, an event, or on the pause screen? I didn’t see any workouts in your past ride data, but I want to make sure.

Also, did your HRM signal drop at any point prior to ending the ride?

(Dan Crow) #3

It was after a straight up ‘ride’. Not a ‘workout’ per se.  The only screen I know of is the one that pops up after I stop pedaling. I don’t believe I had any dropouts of my data. Every time I looked up, it was displaying correctly.  Does that help?

(Jason K) #4

Sorry for the belated reply. I spoke with our dev team, and the HR histogram only shows up after a workout, so you won’t see it outside of that.