Not able to log into account

[MARIO_CASTRO (MARIO)]

It always shows on the screen not able to log in with my contact details…

[Habib (Habib Azimi (ZRG))]

I’ve also login problems since todays Update on my windows 10 machine. I can login on the first screen and in the second screens which automaticly loaded after the first I get a login error… in this screen I never needs type my data’s before?
On MacOS or iPadOS it works normaly… only windows 10 is broken

Edit:
-Affected on all Plattforms (PC WIndows 10 Pro/OSX 10.15.4/iPhone 13.4.1/iPad 13.4.1)
-Germany
-VDSL 50/10 EWETEL (not Telekom) and Cellphone LTE Telekom

[Nuno_Pinto_TRIAS (Nuno)]

Since the last update this morning (1/May/2020) I can’t login on the game (windows 10, Android and MAC OS)

[Habib (Habib Azimi (ZRG))]

Meanwhile my other devices are broken too

[Gabriele_Correrini (Gabriele)]

me too

[m_phasize (m.)]

Here too. Doesn’t work on iPad, iPhone (1.0.49617), MacBook

[Seb_Str (Sebastian)]

Same issue here on Android. v123 - 1.0.49821

Zwift Companion also is a hit or miss - sometimes it says network error, sometimes just does not show anything.

[Leo_Timmermans (Leo)]

same here

[Habib (Habib Azimi (ZRG))]

But I like the nice clean and green look of the status site from zwift

Zwift, Inc Status

[Anton_Johan (Anton)]

All: please vote this issue so it gets the attention of the Zwift support team (I have the same issue)

[Habib (Habib Azimi (ZRG))]

Yes… good idea. On the top of this thread there is a vote link

[Lasse_Werner_P_P (Lasse)]

same problem here

[Patric_Lorca (Patric)]

same problem here. neither on Windows10, nor on Android, nor on iPadOS …

[Anton_Johan (Anton)]

please vote the issue up at the top of the page to raise attention at Zwift HQ

[Patric_Lorca (Patric)]

doesn’t work, if I click on the vote number, nothing changes, it only shows who voted

[Habib (Habib Azimi (ZRG))]

than you’ve already voted

[Patric_Lorca (Patric)]

ah okay, so I don’t see my vote. Nice. Thanks!

[Hemmo-Jan_Clevering6 (Hemmo-Jan)]

Same issue on Windows 10. However, IOS is not working eighter.

[Seb_Str (Sebastian)]

Tried deleting and reinstalling the app on android. Now I am stuck at the login screen with mail/password.

It says: logged in, but here are no roads to ride. Check your internet-connection and try again (translation by me)

Network connection on my side seems fine - can access basically anything except Zwift.

[Ralph_Schumacher]

Cannot login after update to 49821.