No sound on video clips (Apple TV G3)

Hi all,

Anyone else have a sound issue when your ride video clips have been uploaded?

I have no sound in any of the clips (going on2 weeks now) and also some clips only play on Strava for like 5 or 7 secs and then go back to the start)

Was expecting a seamless upload since I got my G3 Apple TV.

My game play sound setting is mid level.

Anything I can do to fix it?

Thanks in advance.

Mine have sound, but I’m not on Apple TV.

There was a previous report like yours some months ago.

There was also a report of truncated videos on Strava. I don’t use Strava so I have no direct experience with that.

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Thanks Paul, I’ve deleted Zwift and reloaded it again and still have the same issue. Kinda annoying now.

You could also try a factory reset of the ATV but I have no idea if it would help. Could also contact support since staff aren’t very engaged here.

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