No good on my P20 pro

Android
1

What a shame, after seeing the great app on my pts phone I’ve down loaded all OK, but won’t syn with wattbike :pensive::cry:

2

does the wattbike work with other apps? is it a phone issue or a zwift issue?

3

Same problem with p30 Pro hauwei/tacx flow
. Any ideas?

4

I use P20 pro, and everything is fine?
Plz explain the problem👍