No data in the screen

Bugs and Support
1

Goodnight. I have a problem with Zwift, in the last two sessions I have done, the power, pulse and cadence data do not show values ​​on the screen, but you do record them in the route summary. The time, distance and elevation data do not appear either. Neither my drops nor my level in the game. The times of the other users and their power data are not shown either.

Has anyone passed this to you and knows how to fix it?

I use a Windows 7, Intel Core 2 Duo with 4GB of ram and 1gb of dedicated graphics card.

Imgur
IMG-20200423-204657

2

My first thought is update your graphics drivers.

What graphics card do you use?

3 Likes
3
  • ATI Mobility Radeon™ HD 4570 with tecnology HyperMemory™ Up to 3gb

Inexplicably he has stopped visualizing the data overnight

4

This is also happening to me.
What can I do?

5

Hi @Andre_Pinho

Can you give us more information what data do you not see, what device are you using?

1 Like
6

Lo he solucionado instalando nuevos drivers de la tarjeta gráfica. En la actualización del programa se quedarían obsoleto

3 Likes
7

I am using a Windows 7 PC, the data is not appearing in the upper left corner, the square is all blue. I don’t see the slope of the terrain on the map. And the list of corridors doesn’t show me the watts and time data.

8

That is probably a graphics driver issue, as @_R_Aragon_ZESP posted above.

9

It looks just like the picture above.
Well, I don’t know, I tried to update the graphics card but says it is already updated.

10

Pruebe a descargar los drivers desde la página del fabricante de la tarjeta gráfica, no desde Windows. Yo lo conseguí arreglar así.
Windows me decía que estaba actualizada, pero cuando descargué de la web del fabricante, me instaló estos últimos y se solucionó.
Suerte Andre