No completion badges in companion app?

Hi there! Long time Zwifter here.

Just completed the first leg of the Tour of Watopia, and noticed no confirmation badge is found when i login to the companion app. Is this normal? So used to seeing my progress there for run and ride!

James

Hi @James_Falconer and welcome back to the forums! Alejandro here from Zwift. I couldn’t miss the chance to help you with this. I confirmed that both, the Zwift and the Zwift Companion app are up-to-date. I would like you to try just doing a fresh install of the Zwift Companion (just uninstall it and reinstall it) to see if that solves the issue.

If not, don’t hesitate to write us at support@zwift.com so that one of my Support Colleagues can assist you.

Take a look at our Tour of Watopia article.

Alejandro,

I’ve uninstalled and reinstalled the app. Still no badges on the companion app home screen.

Ive completed stage 1 of the cycling and stage 1 of the run 2x.