"New Item" notification showing in garage, but no actual items found

Zwifters have reported seeing a “New Item” notification in their garage without any actual items being found. We are aware of the issue, and will investigate further.

I will update this post as we receive any new information. Thank you for your patience!

[ZG-6448]

13 Likes

Has this not been resolved as of yet ? This occurred for me after the Tour of Watopia, and others have suggested that the frame colour scheme reward notification is not clearing once one has “tried it on”. PLEASE clear this flag from our accounts !! Thank-you.

Today’s update did not correct this issue for me.

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Same here, its very annoying, can someone please get on this.

Thanks

I have the same error.
It’s not important, but it’s annoying

Tengo el mismo error.
No es importante, pero es molesto.

Bump…Please fix this annoying glitch

Any update on this bug? Still present…

Zwift is definitely aware of this bug but since a lot of stuff if hard coded into the client side I imagine fixes will only come after ZA 2019 ends.

It has been over three months that this bug is stuck around, across several software updates. Is there not a flag set in each user profile once a new item becomes available ? This flag would then be turned off once the item is equipped by the user. I would surmise that Tech should just be able to search the user’s profile for an active new equipment flag, which would then be turned off server-side once the user confirmed with Tech. Thoughts ?

I now have this happening as well. Guessing it’s down to earning the BMC paint job from ZA Extra Credit but not having the BMC available yet to view it!? Slightly annoying!

I still have this happening from sometime in the spring.

I have had this issue since earning a paint job on the aerobike months ago. Now that Zwift Academy is over, and I earned another paint job…I have 2 notices of new items in garage, with nothing new to claim.