My subscription membership is up-to-date but the app says "join now"


(Rômulo Michaelsen) #1

Was still within the subscription and free access to my.zwift.com but appeared user with expired subscription.

If i join in “Just Watch” i was able to ride. If i try to made a new payment, a message says: “There’s already an active subscription for this account”.


(Scott) #2

Hi Romulo - I’ve created a ticket to look into this. Be in touch soon!