I’m basically new here in Zwift(Lvl 7) but just this mornining. I had my very first encounter of the App suddenly crashing.
So I was using my laptop and the companion app. Here’s how it happened: I was on the bigger loop route(1st time riding that course) I was already around 430m of elevation, or on top of the route, and going downhill(reward for climbing the top, right?) already crossed around 2km of descent and suddenly, boom! I see my desktop.
So I stop, and open the application again. but I was not able to resume where I left off. I was really disappointed about this. I was aiming for a good time. Tried to research how I can resume my activity but haven’t found any viable solution so I just changed my course and finished like 13km and kinda burst my frustrations on the sprints
Before I posted this, I was searching for answers in the internet hoping to find similar issues. There were some but dates back to couple of years ago.
What I know so far is, you can press tab to skip blocks in the map so you can start from where you got disconnected. So I’ll keep that in mind next time.
But hopefully, this issue gets resolved or add in a feature to continue the last activity but within a certain time limit. If they(devs) can keep/save the latest data(fit files) certainly this can be a solution. It sucks where you’re already halfway to the route and it crashes. It’s like playing a game where you defeated the boss but you forgot to save it before fighting it.
J.Lim - Ride On!