Mobile App sometimes doesn't connect while riding


(Joe Siegel) #1

Sometimes when I load the app while riding it never connects/realizes I’m riding and gives me the stats/actions screens. I just get the list of riders. I have multiple wireless signals with a dual band router and I verified both the laptop and phone were on the same wireless (if that matters).

I’ve done 5 rides, this happened on 2 of them, not in a row, it has alternated.

Running Verizon iPhone 6 plus with iOS 8.1.2


(Eric C. (Zwift HQ)) #2

Hi Joe,

Please log a bug in with our support team! Just click on the link near your name in the upper right.

Thanks!