Membership prorate

(Anastasia DH) #1

Doesnt Zwift prorate membership? I just joined and it says I will be charged again in 7 days! Or is it I will be charged for the first time in 7 days? Why the delay if so?

(Eric C. (Zwift HQ)) #2

Hi Anastasia,

Yes, your membership will be charged in 7 days because it has not YET been charged. You are still on your free trial. In 7 days, the Free Trial will end and then your paid subscription will begin, charging every month from that day forward.

I also answered your ticket with this same information.