I know this has been asked before, but I’ve tried all the remedies I could find here. The issue persists: Zwift DOES NOT remember my password ever! I’ve tried the suggestions here multiple times with no success.
Hi @Lev_Herrnson , welcome back to Forums! This is Jose from Zwift.
I understand that your computer is not saving your password. Have you checked if the Keychain option is enabled on your device? Additionally, I recommend ensuring that you have the latest software version installed on your computer, as this could be the main cause of the issue. I hope you find them helpful!
Hi Jose,
Keychain is definitely enabled and works on other apps and browser-based products. My iOS and version of Zwift are both up-to-date. A real conundrum, right?!
EDIT: Personal info removed by admin
The behavior you describe sounds like what happens when you run ZwiftApp or ZwiftAppSilicon directly without using the launcher. That can happen if you pin the app to the dock after it’s already running. The thing you should be running is /Applications/Zwift.app and if you want to keep it in the dock you need to make sure that’s the thing you added. The credentials are stored and accessed by the launcher.
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Problem solved. Excellent. Thank you!
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